top of page

Making Transit Work—Behind the Scenes and On the Ground.
 

Ensuring Quality Through Experience and  Trusted Partnerships 

Find Solutions with  Spearpoint

We help transit agencies and mobility operators succeed where it matters most—execution. As a certified Disadvantaged Business Enterprise (DBE), we provide high-touch operations support, customer service staffing, compliance oversight, and technology implementation to keep mobility projects on time, on budget, and fully aligned with public goals.

Services Overview 

We offer a full suite of DBE-eligible services tailored to the needs of public and private transit providers. Our capabilities span six categories: operations launch and staffing, rider outreach and support, compliance monitoring, grant and procurement support, project management, and transit enablement. Whether you're deploying a new service or correcting course on an underperforming contract, we bring structure, speed, and accountability.

a man with a clipboard inspecting busses

Intensive Operations Support 

Contract startup resourcing, Temporary management staffing, Contract oversight & Vendor management, Underperforming contract support (ICU), and Transportation network development/driver recruitment

black people working in call center.jpg

Customer Service & Marketing

Call Center Services, Stakeholder engagement & outreach, marketing collateral production, system ADA analysis, customer feedback & analysis, multilingual support services

manager reviewing files.jpg

Quality Assurance & Compliance 

Service Audits & Compliance Monitoring, KPI & Analytics Dashboards: Provide insights through performance tracking tools., Incident & Complaint Reviews:

Safety & Training Audits, NEMT Compliance Checks & Background Screening

woman creating a project schedule.jpg

Project Management & Consulting

Technical project management, technology implementation, planning administration, needs assessment, and mobility studies 

black man writing a proposal on a comput

Procurement & Grant Support

RFX proposal support, grant writing & compliance management, and procurement support 

delivering packages to transit facility.

Materials Provider

: Source operational essentials such as uniforms, parts, leases, safety kits, and lubricants

Why Work With Us?

We know what it takes to move a transit project from paper to pavement. Our team is experienced in FTA-funded services, ADA compliance, and multimodal service design, and we provide scalable support from startup through ongoing operations. Whether you're a large prime looking to meet DBE goals or a public agency seeking operational excellence, we’re ready to plug in.

About

Spearpoint Solutions LLC

Spearpoint Solutions was founded to fill critical gaps in transit service delivery. We specialize in the behind-the-scenes functions that keep mobility systems running smoothly—from interim staffing to vendor oversight, from ADA compliance audits to multilingual customer service. With deep expertise across fixed-route, microtransit, paratransit, and emerging AV programs, we’re your reliable DBE partner for complex operational support.

bottom of page